Monthly Archives: March 2011

Hold Weekly Management Meetings

It is a MUST to have a weekly management meeting if you are going to keep on track. Whether it’s for lots of employees or just a few doesn’t matter. It doesn’t matter if you have one restaurant or many, in order for things to run smoothly, you must hold a weekly management meeting at each restaurant. Continue reading

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Know Your Restaurant Numbers. Not just in your restaurant marketing numbers, but in all the important aspects of your business.

Your restaurant operations numbers, your financials, your marketing, even measure your customer/guest experience… measure everything so you know how you rate. Quantify it so you can constantly work on and improve it and your profitability. Continue reading

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How to Market Restaurant Specialty Items for the Holidays

A question was posed by one of our Restaurant Success Monthly Members, Buddy Guilbeau:
Do you have any ideas on how to increase my corporate hams sales for the holidays? How about ideas on advertising my hams for the holidays?
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How do you think of your restaurant?

You Must Have The Right Mindset to Gain Huge Sales and Profits in the restaurant business…
Running your own business should be mentally, emotionally, and most of all — financially rewarding, with plenty of time to take off to go out and enjoy life!

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Restaurant Marketing is a System!

Leading restaurant consultants teach you to Invest in, create and use systems to repeat processes. Continue reading

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Remember You Are Your Company To Its Public

In our last TOS, Totally Outrageous Service, topic I introduced to you the five simple success guidelines for your contact with your guests. Continue reading

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When is it Wrong to Put Someone on Your Mailing/Email List?

The moral of the story is not about dressing or customer service. It is about pushing the envelope as far as you have to when it comes to growing your business. Get out there and push it, I guarantee if you do not someone else will.
Not a sermon, Just a thought! Continue reading

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Do You Deliver Totally Outrageous Service?

Totally Outrageous Service (TOS) is the all about the guest. As you well know, we are in the customer or guest service business. Our main objective is to have the ultimate experience for our customers , which will allow us … Continue reading

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