It is a MUST to have a weekly management meeting if you are going to keep on track. Whether it’s for lots of employees or just a few doesn’t matter. It doesn’t matter if you have one restaurant or many, in order for things to run smoothly, you must hold a weekly management meeting at each restaurant.
Your employees are a vital link between what your company expects the team to do, and what actually gets done. Unfortunately, the opportunity that this valuable time provides is too often lost.
These weekly management meetings should be a forum for reporting (sales figures and goal achievement), receiving encouragement from you and other the other managers at the meeting, problem solving (barriers, I call them) and training ideas or concerns. It’s also a great time to clarify any communication problems and for just sharing about events in and around the restaurant.
Here’s some help in how to plan for your next managers meeting:
• Keep administrative topics to about five minutes.
• Don’t go over new forms, personnel issues or the ‘what went wrong during dinner last night’. Have an instruction sheet already prepared for the new forms and procedures and just give those out during the meeting. If they have questions, they can ask later.
• No problems to be presented with some sort of solution ideas to go with it. This makes the team more solution-oriented.
• Give awards, prizes for sales contests, share success stories – fun things!
• Have a mini lesson on one topic per week that will help your employees learn more about their job.
• Create contests or awards for achieving certain objectives. This will help them earn more money for the company and for them. You can even brainstorm ideas with them about contests to create.
• People usually learn more early in the day. If you have a morning meeting, provide food and coffee.
• Start on time and be sure people are on time. Fine late arrivers and reward the ones that are early.
• Bring in special guests to your meetings. A customer’s praise can really boost your employees! It can also give them the reality check that they need. You could also have a sales rep come tell about the new product line available.
• Positive in public – Negative not in public. If you have something good to say about an employee, do so among their peers. If negative, talk to them in private.
Evaluate what you’ve done once the meeting is over, then plan for next week. This weekly managers meeting should last for an hour each week and be set for the same time each week. Make this a priority in your schedule book as well. Nothing else is to be scheduled during that time. Stick to it!